Cancellation Policy
At The Elegance Corner, we prioritize quick order processing and timely delivery. As most of our products are customized, made-to-order, or size-specific, we maintain a strict cancellation policy to support smooth operations and fairness to our designers and production team.
1️⃣ Cancellation Window
- Cancellations are only accepted within 24 hours of placing the order and only if the order has not yet entered processing or dispatch.
- To request a cancellation, email hello@theelegancecorner.com with your order number and reason for cancellation.
- Please note: Cancellation requests received after 24 hours of order placement will not be accepted.
2️⃣ Non-Cancellable Orders
- Orders that have already been processed or dispatched cannot be canceled.
- All customized, personalized, or made-to-measure garments (including monogrammed or altered products) cannot be canceled under any circumstances once the order is placed, as production begins immediately.
- Sale or discounted items are also non-cancellable.
3️⃣ Payment Security
- All transactions on our website are processed through secure, PCI-DSS-compliant payment gateways with SSL encryption.
- We do not store your card or banking information on our servers.
4️⃣ Refunds for Approved Cancellations
- If your cancellation is approved within the allowed timeframe and before shipping begins, a full refund will be issued via your original payment method.
- Refunds are typically processed within 5–7 business days depending on your bank or payment provider.
🔔 Final Note
The Elegance Corner reserves the right to amend this policy at any time without prior notice. For queries, please contact us at hello@theelegancecorner.com.