Shipping Policy – The Elegance Corner
At The Elegance Corner, we are committed to delivering your fashion selections in a safe, timely, and reliable manner. This Shipping Policy outlines how we handle order processing, dispatch, delivery timelines, and all shipping-related terms.
By placing an order on https://theelegancecorner.com, you agree to the terms outlined below.
🛍️ 1. Order Processing
- All orders are processed within 10 business days from the date of successful payment.
- Customized or made-to-order garments may take additional time, depending on fabric availability and production timelines.
- Once your order is ready for dispatch, you will receive a shipment confirmation via email or SMS, including your tracking details.
🌍 2. Shipping Destinations
We currently ship:
- Across India through trusted courier partners
- Internationally, to select countries in compliance with local customs and import laws
📦 Note: For international orders, the recipient is responsible for any applicable customs duties, taxes, or import fees charged by their country.
🚚 3. Shipping Time
After dispatch, orders are typically delivered within the following timeframes:
- Domestic (India): Minimum 3 to Maximum 4 business days (delivered)
- International: Minimum 7 to Maximum 21 business days (delivered)
Delivery timelines depend on your shipping location, courier partner, and customs clearance processes (for international orders).
⏱️ 4. Delivery Timeline (Influencing Factors)
While we strive for timely delivery, external factors beyond our control may impact your order’s arrival, such as:
- Weather conditions or natural calamities
- Courier partner delays or operational backlogs
- Strikes, political events, or public holidays
- Customs clearance procedures for international shipments
We appreciate your understanding and patience during such rare instances.
🧾 5. Tracking Your Order
- Once shipped, you’ll receive a tracking link via email/SMS.
- You can use this to monitor your shipment’s real-time journey.
- If tracking details are not received within the expected time, contact us at hello@theelegancecorner.com.
📦 6. Packaging
We use secure and elegant packaging to ensure your order arrives in pristine condition.
If you receive a damaged or tampered package, please:
- Do not accept delivery
- Immediately email us at hello@theelegancecorner.com with your order number and clear photos/videos of the issue
🌐 7. International Shipping & Exports
- We export under LUT (Letter of Undertaking) without payment of duty, in compliance with Indian GST and export regulations.
- Customs rules, charges, and processing times differ by country and may affect final delivery.
- The Elegance Corner is not responsible for delays or additional charges due to customs clearance or import restrictions in your country.
🧺 8. Product Care During Transit
Our garments are delicately packed with care. Once received, please follow our care instructions to maintain product quality.
We recommend easy hand wash or professional dry cleaning only for all items purchased from The Elegance Corner.
❗ 9. Delivery Issues
If your order appears delayed, lost, or misrouted, please:
- Check the tracking link
- Contact us with your order number and issue details at hello@theelegancecorner.com
We will coordinate with the courier partner to resolve the issue promptly.
📞 Contact & Support
For all shipping or delivery-related queries, reach us at:
📧 hello@theelegancecorner.com
📱 WhatsApp: 9646339244
We typically respond within 24 hours.